Company Profile
BigBuyTw is a Taiwanese online mall that specializes in selling large-ticket items. Our brand philosophy is to enable customers to purchase satisfactory large-ticket items at the most affordable prices. We are committed to providing a cost-effective shopping experience and taking customer satisfaction as our driving force for continuous improvement.
Product Category
At BigBuyTw, we offer a variety of big-ticket items to suit every need:
- Home appliances area : including large home appliances, kitchen appliances and household appliances.
- 3C office area : covering computers and peripherals, audio-visual entertainment and various office supplies.
- Maternal, Infant and Pet Zone : Provides baby products, children's products and pet products.
- Home and bed area : including furniture, bedding and daily necessities.
- Tourism and outdoor sports area : covering outdoor camping, vehicle products, sports and fitness equipment, massage equipment and luggage.
shopping process
Shopping on BigBuyTw is easy and convenient:
- Register an account : Click the "Register" button in the upper right corner of the homepage, fill in your email address and set a password to complete registration.
- Browse products : Find the products you need through category navigation or search functions.
- Add to cart : Select the product you like and click the "Add to cart" button.
- Checkout payment : Enter the shopping cart page, confirm product information, select credit card payment, and complete the order.
customer service
Our customer service team is committed to providing you with the highest quality service. If you have any questions or need help, you can contact us by email support@bigbuytw.com . We will respond to your questions within 1-2 working days to ensure you enjoy a pleasant shopping experience.
Delivery, returns and exchanges
BigBuyTw provides fast and reliable delivery services, with free shipping for orders in general areas. Delivery time is approximately 5-10 working days, but may be extended in remote areas or special circumstances. Shipping to remote areas may require additional charges, except for remote areas. If you need to return or exchange goods, please refer to our return and exchange policy and apply for return within 7 days after receiving the goods.
Customer reviews and feedback
We value the opinions and feedback of our customers. The following are some real reviews from customers:
- “BigBuyTw’s service is very professional, the product quality is also very good, and the shopping experience is very satisfying!” – Xiao Lin
- "I bought a washing machine here. It is very convenient to use and the delivery is fast. I recommend it to everyone!" – Ms. Zhang
Summarize
BigBuyTw is committed to providing you with cost-effective large-ticket items, allowing you to purchase satisfactory items at the most affordable prices. We not only provide a variety of high-quality products, but also have complete customer service and return and exchange policies to make your shopping worry-free. Visit our website now to explore more exciting products!
