Privacy Policy

Welcome to the BigBuyTw website (hereinafter referred to as the "Website"). We value your privacy and are committed to protecting your personal data. The following privacy policy explains how we collect, use, process and protect your personal information.

1. Information we collect

We may collect the following types of personal information:

  • Account information : including your name, email address, phone number, address, etc.
  • Payment information : including credit card information, payment records, etc.
  • Usage information : including your IP address, browsing history, shopping history, etc.

2. Use of information

The personal information we collect will be used for the following purposes:

  • Order Processing and Delivery : Ensure your order is processed and delivered accurately.
  • Customer Service : Provide after-sales service and handle your inquiries and complaints.
  • Marketing : To send you promotions and offers (you may choose to unsubscribe).
  • Website Optimization : Improving our website functionality and user experience.

3. Sharing of information

We promise not to sell your personal information to third parties. We only share your information under the following circumstances:

  • Third-party service providers : Partners (such as logistics companies) required to fulfill your order or provide other services.
  • Legal Requirements : We may disclose your information when required to do so by law or by government agencies.

4. Protection of information

We take appropriate technical and administrative measures to protect your personal information, including but not limited to:

  • Data Encryption : Encrypt your payment information using SSL technology.
  • Access control : Limit employee access to personal information.
  • Regular Reviews : Our security measures are regularly reviewed and updated.

5. Your rights

According to the "Personal Data Protection Law", you have the following rights:

  • Inquiries and Requests for Access : You may inquire about or request access to the personal information we have collected about you at any time.
  • Request a correction or deletion : If your information is inaccurate or incomplete, you can request a correction or deletion.
  • Withdrawal of consent : You can withdraw your consent to our processing of your personal information at any time.

6. Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website and the changed policy will be effective immediately.

7. Contact us

If you have any questions about our privacy policy or need to exercise your rights, please contact us at: